Trek U Admin: Impersonating a user

Written by Jake Whitaker

Last published at: February 4th, 2026

Impersonating users allows you to see exactly what a team member sees on Trek U and enroll them in the training content you want them to take.


Impersonating a user

Step 1
From the Admin screen, click the People icon on the left side of the screen and select Users.

 

Step 2
From your list of users, select the user you want to impersonate.
Then choose Impersonate from the available actions on the right-hand menu.

If more than one user is selected, the option to impersonate will disappear. You can only impersonate one user at a time.

 

 

Important

Any coursework you complete or enrollments you assign while impersonating another user are permanent to their account.

If you impersonate a user who is also an admin, your session will start on their admin page.

 

Viewing the Learner Experience

Step 1
Select Learner Experience from the admin drop-down menu to view their Trek U homepage. 


Stop impersonating

When you are impersonating a user:

  • The menu icon appears red.
  • Open the top drop-down menu and select Stop Impersonating.