Trek U FAQs

My Trek U account     Q: How do I reset my password to get into the new Trek U?   A: Your Trek U account management is now handled through B2B. Your Trek U login is the same as your B2B login.     Q: What if I don't have a Trek U account or I am a new student? How do I get into Trek U for the first time? A: Your manager will create an account for yo...

Trek U Store Manager Guide

A STORE MANAGER’S TREK UNIVERSITY GUIDEBOOK     This guidebook will present resources and best practices for store managers to get the most from Trek University — creating a store with consistently high-performing staff.    Trek believes that people best sell the products they ride and the products they know. If you want your staff to be successful ...

Trek Employee FAQs

My Trek U account   Q: Where do I start?   A: You can access Trek U from SharePoint or bookmark the following link for SSO: https://id.trekuniversity.com       Q: Did Shimano S-Tech, SRAM STU, and other Sparc training brands move to the new system with Trek U?   A: No. Trek University moved to a new learning system. Your login to those other trainin...

Creating new Trek U accounts through Trek B2B

  Click on the store icon.  2. Select “Edit Users”.  3. Click “Add new” . 4. Enter employee info, select “Trek U Employee Purchase”, and hit “Save”. 5. After hitting “Save”, the system will send a ‘set up password’ email to the new account email address. Please make sure to use the following constraints: At least one capital letter At least one numb...