General Troubleshooting

Learn how to identify and resolve common technical issues and malfunctions with our comprehensive guide to general troubleshooting.

Written by Alex Kovell

Last published at: September 9th, 2025

DST 5-digit Error Codes

5-digit Error Codes

 

BEP eSystem Error Codes

BEP Error Codes

 

Hyena eSystem Error Codes

Warning

66 | Battery - Battery is low

67 | Battery - Battery is empty

113 | Maintenance - Maintenance notification

Critical Errors

16 | Torque sensor - Torque sensor voltage is too high

17 | Torque sensor - Torque sensor voltage is too low

32 | Motor - All motor hall sensor voltages are too high

33 | Motor - All motor hall sensor voltages are too low

40 | Motor - Motor overheat

48 | Speed sensor - Speed sensor error

49 | Cadence sensor - Cadence sensor error

50 | Chain - Drivetrain error

64 | Battery - Battery overvoltage

65 | Battery - Battery undervoltage

68 | Battery - Charging temperature error

69 | Battery - Battery cell overvoltage

70 | Battery - Battery cell undervoltage

71 | Battery - Battery overcharge

72 | Battery - Battery short circuit

73 | Battery - Battery overdischarge

74 | Battery - Discharging temperature error

75 | Battery - Battery cell voltage error

80 | Controller - Controller overheat

81 | Controller - Battery communication erro2

82 | Controller - Locked rotor (pedal assist)

83 | Controller - Locked rotor (walk assist)

84 | Controller - Controller communication error

91 | Controller - Controller FET circuit error

92 | Controller - Controller FET overcurrent (Firmware)

93 | Controller - Controller FET overcurrent (Hardware)

94 | Controller - Controller protection unit error

95 | Controller - Locked rotor (Throttle)

96 | Throttle - Throttle overvoltage

97 | Throttle - Throttle undervoltage

98 | HMI - Button is blocked or unresponsive

100 | HMI - Display panel malfunction

101 | HMI - USB charge port error

112 | Front Light - Front light malfunction

116 | Rear Light - Rear light malfunction

117 | Light - Light short circuit

129 | Dual Battery - Dual Battery Communication Failure

132 | Dual Battery - Dual Battery Switching Timeout

133 | Dual Battery - Main Battery Communication Failure

134 | Dual Battery - Dual Battery Connected (Main Battery Detected)

135 | Dual Battery - Dual Battery Disconnected (Main Battery Detached)

136 | Dual Battery - Dual Battery Discharge Failure

137 | Dual Battery - Dual Battery Charge Failure

138 | Dual Battery - Main Battery Physical Signal Failure

142 | Dual Battery - Dual Battery Connected (Extender Detected)

143 | Dual Battery - Dual Battery Disconnected (Extender Detached)

144 | Dual Battery - Extender Battery Physical Signal Failure

159 | Thermal Control Mode (Motor/Battery)

160 | Thermal Control Mode (Controller)

161 | Charging Temperature Error