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Trek U Account & Profile

5 Articles in this category

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Trek U leaderboards: how they work

Leaderboards foster an environment of healthy competition among Trek U students. All learners can work their way up in the ranks by completing courses to earn leaderboard points. You’ll find a leaderboard tile on your Trek U homepage. Clicking on it will show you your current position in two categories: CURRENT SEASON and ALL TIME. Current Season Yo...

Last updated: January 28th, 2026 by Jake Whitaker

How to change your language

All Trek U content is available in 13 languages. You can control: The language of the site (menu titles and page headers) The language of course content you want to learn in It is recommended to change both settings. Choose your preferred language (Course content) This tells Trek U which language you want to complete your courses and lessons. How to...

Last updated: January 28th, 2026 by Jake Whitaker

Course ratings and feedback

After completing any course, you are given the opportunity to leave a rating and feedback. While this is not required to receive credit for the course, we do want your feedback. Why leave feedback? We need your feedback to create better, more effective training. Training should never feel like a waste of time, and we don’t know if we’re missing the ...

Last updated: February 2nd, 2026 by Jake Whitaker

Your transcript

Your transcript is where you’ll find everything tied to your learning on Trek U, including earned badges, certificates, competencies, and your course progress. How to Find Your Transcript Click the menu icon (three horizontal lines) in the upper right corner of your Trek U homepage. Select Transcript from the dropdown menu. What You’ll Find in Your ...

Last updated: February 9th, 2026 by Jake Whitaker

How do I know if l’m a Guide?

Earning Guide status unlocks your employee purchase discount. There are a few simple ways to check your Guide status in Trek University. Method 1: Check Your Transcript Open your Transcript. Look in the Badges section for either: Sales Guide, or Service Guide Make sure the badge shows the current season year in red on the badge icon. Method 2: Check...

Last updated: February 9th, 2026 by Jake Whitaker

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