Glossary of terms
Content level breakdown Getting your retail education in Trek U can be challenging when you don’t know the system’s language. Here, we break down three common terms you’ll encounter while earning your education: lesson, course, and curriculum. Lesson A lesson is a learning object within a course. Videos and walk throughs in Trek U are considered les...
Trek U Pro vs. Trek U
What am I paying for with Trek U Pro? Is it really worth it? Everybody knows that better trained employees perform better and earn more money for their store, so why does Trek charge for Trek U Pro when every other brand gives product training for free? Trek offers two education experiences: Trek University Basic and Trek University Pro. Trek U Basi...
How to Employee Purchase – US ONLY
Earning your employee discount through Trek University is as simple as completing the required number of courses in either the Explorer or Guide curriculum. Earning your Explorer badge is the quickest way to unlock the standard industry discount. Earning your Guide badge unlocks the best available employee discount. Earning Explorer discount Step 1 ...
Homepage carousels
The Trek University homepage includes several course carousels near the bottom of the page. These carousels help you quickly find and return to training that matters to you. Featured Courses Featured Courses highlight the newest training available on Trek University.If you’re looking for the latest courses, start here. Resume Courses Resume Courses ...
How to submit a help ticket
We know Trek U can sometimes feel overwhelming or confusing, and we don’t want frustration to get in the way of your training. This library of articles is a great place to start when you are troubleshooting common issues. Many questions can be answered right here. How to Access the Trek U Help Center You can access the Trek U Help Center two ways: Y...
Job role curriculum and development paths
The Job Role tile and its curriculums is only available to Trek U Pro users. One of the most frequent questions asked about Trek U is, “where should I start?”, which is then followed by, “…and what should I take next?”. The JOB ROLES section of Trek U Pro lays everything out to help each person follow a learning path that’s right for their rol...