Trek Bicycle Help Center

CS Czech
PL Polish
PT Portuguese
FR French
SK Slovak
AT German (Austria)
KR Korean
CN Chinese
ES Spanish
MX Spanish (Mexico)
BR Portuguese (Brazil)
JP Japanese
DE German
US English (US)
DA Danish
SE Swedish
NO Norwegian
NL Dutch
BE Dutch (Belgium)
IT Italian

Main Navigation

  • Help Center Home
  • Contact Us
English (US)
CS Czech
PL Polish
PT Portuguese
FR French
SK Slovak
AT German (Austria)
KR Korean
CN Chinese
ES Spanish
MX Spanish (Mexico)
BR Portuguese (Brazil)
JP Japanese
DE German
US English (US)
DA Danish
SE Swedish
NO Norwegian
NL Dutch
BE Dutch (Belgium)
IT Italian

Trek Central - Connecting/Pairing

2 Articles in this category

  • Home
  • Trek Central Mobile App
  • Trek Central - Connecting/Pairing

Can I use the app with any bike?

Currently the app is intended for use with Trek bikes equipped with TQ motors....

Last updated: May 6th, 2025 by Joe Johns

How do I connect my bike?

Turn on your TQ-equipped bike. The app will search until it finds a bike nearby. Enter the six-digit code on the top tube display. After connecting for the first time, the bike and app will connect automatically when turned on. If your app loses connection with the bike, reconnect from the My Bike section in the app Settings or the “Ready to Ride” s...

Last updated: May 6th, 2025 by Joe Johns

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request. We’ll get back to you as soon as possible.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

    Shop

  • Trekbikes.com

    Support

  • Customer Service
  • Contact us

    Legal

  • Privacy policy & terms of use
  • Accessibility
  • Cookie policy
  • California transparency act
  • Recalls

© Trek Bicycle Corporation 2024